All materials used to build Habitat homes are purchased new. Items donated to the ReStore are sold to the public — at a great price — to generate money to purchase building materials that future Habitat homeowners use to build the new homes they will buy!
Yes, your car can help build homes, too! While the ReStore itself does not have a car donation program, Habitat for Humanity’s Cars for Homes program is simple and free. Learn more here or call (877) 277-4344 to see how easy it is to donate your car, truck, motorcycle, RV, van, boat, or even plane to help build homes and hope for San Diegans.
Can I earn points for purchases I made before joining ReStore Rewards?Karissa Wilburn2020-08-24T20:52:11-07:00
Due to storage limitations, we are no longer able to hold purchased items to be picked up at a later date. Policy effective March 1, 2023. See store associate for more details.
Alternatively, you may place your order online at shopsandiegorestore.org to pick up in-store. After your order is received and reviewed, you will be notified via email when it is ready to be picked up, and we’ll hold your order for three business days.
Can I stack multiple rewards or coupons?Karissa Wilburn2021-02-11T18:16:38-08:00
Sorry, only one reward or coupon may be used per purchase, unless specifically noted in a special promotion. However, rewards may be used with sale items and in conjunction with our military/senior discount.
Due to COVID-19, we are unable to enter your home to retrieve items. Please have them ready for us outside at ground level. (We cannot carry items down elevators or stairs.) Curbside is preferable, but you may have your item in a ground-floor garage that is accessible.
We have a partnership with ReSupply, a veteran-owned company that coordinates priority donation pickup for a fee. If you need assistance moving or disassembling items, ReSupply has the resources to help you.
Click here to learn more about the different pickup options.
Do I have to attend an orientation before volunteering at the ReStore?Karissa Wilburn2021-03-04T10:39:33-08:00
If you wish to volunteer at the ReStore, you may get started right away by creating a VolunteerHub account. Please note that to join us on the construction site, we ask that you attend an orientation prior to or within the first month of volunteering.
Do I need to be home when you pick up my donation?Karissa Wilburn2021-01-09T23:40:22-08:00
The ReStore offers goods at a fraction of the retail price, generally 30%-70% off. New items are priced at significant discount off of the suggested retail value, while used items are priced accordingly based on condition.
How can I see how many points I have?Karissa Wilburn2020-08-24T20:55:38-07:00
By selling new and gently used donated products at a discounted price, the ReStores generate funds that are used by Habitat for Humanity in our efforts to build homes, communities, and hope throughout San Diego County. Funds support our construction and repair projects and a small percentage helps pay for basic office expenses.
How does my time help San Diego Habitat?Karissa Wilburn2021-02-11T18:29:25-08:00
You don’t have to lift a hammer to help build a home! Habitat ReStore volunteers bring new skills and build capacity to help provide discounted building materials and home goods to the community. Habitat uses funds raised by the ReStore to help families build and repair homes. By giving your time and talents, you can help the Habitat ReStore do more to support homebuilding projects that benefit families in our community.
I’m signed up for Fivestars, but I’m not receiving any texts. What’s going on?Karissa Wilburn2020-08-24T20:55:00-07:00
We reserve the right to deny community service volunteers who have committed certain offenses. Due to the volume of requests, our volunteer opportunities are on a first come-first served basis, and we are unable to guarantee a specific number of hours of service in advance.
We do not charge a fee for our donation pickup service, However, we gladly accept donations to help cover the costs of keeping our automotive fleet in good working order — your donation is tax-deductible and we will provide you a receipt.
Our partner organization, ReSupply, does charge a fee for priority pickup service. Please click here to learn more.
Oops, I forgot to receive points on my last visit. What do I do?Karissa Wilburn2021-02-11T18:21:39-08:00
Volunteers must be at least 14 years old to volunteer at the ReStore. Volunteers 17 years old and under must bring a Minor Permission Form signed by a parent/guardian. This form is also available for download upon registering for a VolunteerHub account.
Individual volunteers aged 14 or 15 must be accompanied by a parent or guardian — if arranging a group activity, please note this on the Group Interest Form so we can arrange a youth activity.
It is our policy not to offer refunds or exchanges — all sales are final. We make every effort to put products that are in good working order on the sales floor, but occasionally items are defective. We warranty appliances for 15 days. Returns are allowed only if you find that the item is broken or non-functioning, in which case you will receive store credit. We do not accommodate returns for incorrect sizing, so please measure carefully before purchasing.
Wear closed toed shoes and comfortable clothes that you don’t mind getting dirty. ReStore warehouses aren’t heated or cooled, so dress accordingly. Pack your own lunch and bring a water bottle. Tools and safety equipment are provided, if needed.
The day begins with an orientation and tour of the ReStore. Tasks at the ReStore include helping to organize the store, receiving donations, pricing items, light construction, furniture assembly, and helping customers. In addition to in-store shifts, there are shifts available to be a driver’s assistant. Driver’s assistants go on the truck with our drivers to make deliveries and pick up donations.
When can I volunteer at the ReStore?Karissa Wilburn2021-06-21T15:45:50-07:00
Proceeds from ReStore sales provide funds that are used by Habitat for Humanity in our efforts to build homes, communities, and hope throughout San Diego County. Income supports our new construction and home repair projects. A small percentage goes toward administrative expenses.
On occasion, we must refuse donations based on their condition and whether or not we have enough floor space for them at that time. A good rule of thumb is to ask yourself if you would buy the item from a resale store — if you wouldn’t, chances are that someone else wouldn’t. We make every effort to notify donors of refusal before the pickup appointment is scheduled.
Please check out a list of other local community organizations here that may be able to accept your item.